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Privacy Policy

A legal disclaimer

Technical Opportunities of Learning Services (“TOOLS,” “we,” “us,” or “our”) is committed to protecting the privacy of individuals who visit our website, participate in our programs, or contact us. This Privacy Policy explains what information we collect, how we use it, and how we protect it.

 

1. Information We Collect

Information You Provide

We may collect personal information when you:

  • Submit a contact form

  • Apply for programs

  • Subscribe to updates

  • Communicate with us

This information may include:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Date of birth (when needed for eligibility)

  • Application details or messages

Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and device type

  • Pages viewed and time spent

  • Cookies or tracking information

Sensitive Information

In some cases, we may request information related to educational or support services (such as enrollment needs, housing support, or emergency contacts).
We do not collect Social Security numbers or medical records through this website.

 

2. How We Use Your Information

We use the information collected to:

  • Respond to questions or requests

  • Process applications for TOOLS programs

  • Provide updates or communication

  • Improve website performance

  • Support program-related services (e.g., vocational training, GED support, HRA linkage)

  • Comply with legal requirements

 

3. How We Share Information

We do not sell or trade personal information.

We may share data only in these cases:

  • Service Providers: With trusted third-party partners who support website or program operations.

  • Program Partners: Only with your consent, for services such as counseling, educational support, or HRA assistance.

  • Legal Purposes: When required by law or to protect safety.

 

4. Cookies and Tracking

We may use cookies to improve your experience on our website.
You may disable cookies in your browser settings, but some features may not work properly.

 

5. Data Security

We use reasonable administrative and technical safeguards to protect your information. However, no online system is completely secure.
If a data breach occurs, we will notify affected individuals as required by law.

 

6. Data Retention

We keep personal information only for as long as needed to:

  • Provide services

  • Comply with legal obligations

  • Support program operations

When no longer needed, information is securely deleted.

 

7. Youth Privacy

Our website is not intended for children under 13.
We do not knowingly collect information from children under 13.
If such information is discovered, we will delete it promptly.

 

8. Your Rights

You may request to:

  • Access your information

  • Update or correct your information

  • Request deletion

  • Opt out of emails or messages

To make a request, contact us using the information below.

 

9. External Links

Our website may include links to third-party sites.
TOOLS is not responsible for the privacy practices of those external websites.

 

10. Changes to This Privacy Policy

We may update this policy periodically.
The updated version will be posted on this page with a new “Last Updated” date.

 

11. Contact Us

If you have questions or privacy concerns, please contact:

Technical Opportunities of Learning Services (TOOLS)
Email: learningtoolservices@gmail.com
Phone:347-532-2275
Website: [Insert Website URL]

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